Privacy Policy of Flexhour

Effective Date:  23/05/2025
Operated by Meaningful Technology UAB (“we”, “our”, “us”)

We are committed to protecting your privacy. This Privacy Policy describes how Flexhour (“Platform”) collects, uses, shares, and safeguards your information, including precise location data, as required by Google Play's Data Safety Policy.

By using Flexhour, you agree to the collection and processing of your data as described below. If you do not agree with this policy, please do not use the Platform.

1. Information We Collect

We collect the following categories of personal data:

1.1 Account Information

• Full Name
  
  

• Email Address
  
  

• Securely stored Password
  
  

• Profile Picture
  
  

1.2 Precise Location Data

We collect and require access to your precise location (via GPS or network-based location services) for core app functionality. This data is used to:

• Display tasks near your location (within a 50km radius).
  
  

• Show distance between your location and task addresses.
  
  

• Facilitate location-based matching between Task Posters and Taskers.
  
  

This data is collected in real time while the app is in use. If you do not grant location access, the Platform will not function as intended, and you will be unable to use Flexhour.

We do not collect location data in the background when the app is not actively in use.

1.3 Task Information

• Task Description
  
  

• Budget
  
  

• Task Location (user-provided address or area)
  
  

• Payment method (via secure payment gateway)
  
  

1.4 Device & Usage Information

• IP Address
  
  

• Device type, OS, and browser
  
  

• Cookies and tracking technologies
  
  

• Interaction logs (pages visited, clicks, timestamps)
  
  

1.5 Communications

• Emails and support messages
  
  

• In-app messages between users
  
  

2. How We Use Your Information

We use the data we collect for the following purposes:

2.1 Core Platform Functionality

• Match users to nearby tasks using location.
  
  

• Enable users to find and be found based on proximity.
  
  

• Show distance between users and posted tasks.
  
  

2.2 Account and Task Management

• Create and manage your account.
  
  

• Post and accept tasks.
  
  

• Process secure payments.
  
  

2.3 Support and Communication

• Respond to user inquiries.
  
  

• Address bugs, disputes, and feedback.
  
  

2.4 Legal Compliance & Security

• Prevent fraud and abuse.
  
  

• Comply with legal obligations.
  
  

• Verify identity and enforce Terms of Use.
  
  

2.5 Marketing (Optional)

• Send newsletters or offers if you opt-in.
  
  

• Analyze user trends to improve services.
  
  

3. Data Sharing

We do not sell your personal data. However, we share your information under the following conditions:

3.1 With Other Users

To enable task matching, we share:

• Your name and profile photo
  
  

• Task location and distance (based on your current location and task address)
  
  

• Ratings and reviews
  
  

3.2 With Service Providers

We use third-party providers for:

• Payment processing
  
  

• Hosting and data storage
  
  

• Customer support
  
  

These providers have access only to data necessary to perform services on our behalf and are bound by confidentiality agreements.

3.3 Legal Obligations

We may disclose your data to law enforcement or regulatory authorities if:

• Required by law, court order, or subpoena.
  
  

• Necessary to prevent fraud or illegal activity.
  
  

3.4 Business Transfers

If Flexhour is sold, merged, or acquired, your data may be transferred. We will notify users in such events.

4. Location Data Disclosure (Google Play Compliance)

Flexhour collects and uses precise location data as a core feature of the app. The following applies:

• Data is collected only while the app is in use.
  
  

• Location data is not shared with third parties, except as required for core platform features (e.g., showing task distance).
  
  

• If permission is not granted, the app cannot function, and access will be restricted.
  
  

• Users can control this permission through their device settings.
  
  

5. Data Retention

We retain your data for as long as your account is active or as needed to:

• Provide our services.
  
  

• Comply with legal and financial regulations.
  
  

• Resolve disputes and enforce policies.
  
  

6. Your Rights

Depending on your region, you may have the right to:

• Access and correct your personal data.
  
  

• Request deletion of your data.
  
  

• Restrict or object to processing.
  
  
  

To exercise these rights, contact: support@flexhour.online

7. Cookies & Tracking

We use cookies to improve your experience, analyze usage, and remember preferences. You can manage cookie settings through your browser.

8. Security Measures

We use reasonable technical and organizational measures to protect your data. However, no method is 100% secure, and we cannot guarantee absolute security.

9. International Transfers

Your data may be stored or processed in countries outside your own (e.g., Lithuania). By using Flexhour, you consent to such transfers in compliance with applicable data protection laws.

10. Children's Privacy

Flexhour is not intended for users under 18. We do not knowingly collect data from minors. If we become aware of such collection, we will delete the data immediately.

11. Changes to This Policy

We may update this Privacy Policy. Changes will be posted on this page, with the date of last revision. Continued use of the Platform constitutes your acceptance of the revised policy.

12. Contact Us

For questions or concerns, please contact:

Meaningful Technology UAB
Email: support@flexhour.online